2 versions · feature-d365-service-agent.md
v22 months agomarkdown import
… 24 unchanged lines …- Model consumption cost against contact volume early — the metering can dominate the business case either way.- Run a shadow period with human oversight before letting it resolve unsupervised, and agree KPIs for cutover.- ----- *Confirm GA terms and pricing each wave.*-
v12 months agomarkdown import
Initial version.