Microsoft Teams

Consultant-focused KB for Microsoft Teams: implementation notes, gotchas and configuration decisions beyond the official docs — across chat and collaboration, meetings, webinars and town halls, Teams Phone, PSTN connectivity (Direct Routing, Operator Connect, Calling Plans, Teams Phone Mobile), auto attendants, call queues and contact centre integration, Teams Rooms and devices, apps and extensibility, Copilot in Teams, administration and governance, security and compliance, network and call quality, and licensing — plus cross-cutting decision guides.

What's in here

Folder	Category	Docs
`01-chat-and-collaboration`	Chat & Collaboration	6
`02-meetings-webinars-and-events`	Meetings, Webinars & Events	6
`03-teams-phone`	Teams Phone	6
`04-pstn-connectivity`	PSTN Connectivity	7
`05-auto-attendants-call-queues-and-contact-centre`	Auto Attendants, Call Queues & Contact Centre	7
`06-teams-rooms-and-devices`	Teams Rooms & Devices	6
`07-apps-and-extensibility`	Apps & Extensibility	6
`08-copilot-and-ai-in-teams`	Copilot & AI in Teams	6
`09-administration-and-governance`	Administration & Governance	6
`10-security-and-compliance`	Security & Compliance	6
`11-network-and-call-quality`	Network & Call Quality	6
`12-licensing`	Licensing	6
`13-decision-guides`	Decision Guides	6

80 documents across 13 categories.