Schedule board enhancements for everyday scheduling
Move To, Reassign To, map view, week numbers and partial cancellation. Small things, but they are the ones dispatchers complain about on every project.
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Move To, Reassign To, map view, week numbers and partial cancellation. Small things, but they are the ones dispatchers complain about on every project.
A round-up of mobile changes aimed at fewer taps per job. Worth checking against your offline profile design before assuming it all works offline.
Field service and project financials in one model, with profitability tracked in real time. Relevant to anyone weighing Field Service against Project Operations for complex service work.
A batch of core scheduling fixes driven by dispatcher and frontline feedback rather than new headline features.
Technicians on the offline-first app can reach live Dataverse data. Useful where an offline profile can never carry everything a technician occasionally needs.
Generates inspection templates rather than building every question by hand. Aimed squarely at clients still running paper inspections.
Define frequency, duration and resources once and let the agreement create the work orders. The standard answer to planned-maintenance requirements.
The agent optimises against existing bookings plus unfulfilled requirements, and you steer it by how you write the requirements. Closer to RSO with a natural-language layer than to a new engine.
Remote assistance through a Teams call with annotations on the technician's camera view. Note the separate Guides and Remote Assist products are ending support after 2026.
Offline sync telemetry queryable in Application Insights. This is the tool for the recurring "the app is slow in the field" complaint that nobody can otherwise evidence.