Microsoft 365 Certified: Teams Administrator Associate

Calculate network bandwidth capacity for Teams voice, video, meetings, and events

Analyze network impact by using Teams Network planner

Specify network ports and protocols used by Teams

Assess network readiness and connectivity by using the Microsoft Teams Network Assessment Tool and Microsoft 365 network connectivity test tool

Identify licensing requirements for security and compliance features

Specify security and compliance alert policies for Teams

Choose appropriate Teams administrator roles

Plan and configure threat policies in Microsoft Defender for Office 365

Specify retention policies

Specify sensitivity labels and publishing policies, including for Teams meetings

Specify Microsoft Purview Data Loss Prevention (DLP) policies

Specify Microsoft Entra Conditional Access policies for Teams

Specify Microsoft Purview Information Barriers policies

Identify appropriate use cases for Microsoft Purview Communication Compliance and Microsoft Purview Insider Risk Management

Identify licensing requirements for lifecycle management of teams

Identify where Teams stores content

Plan and manage update policies

Create and manage policy packages in Teams

Plan and configure policy assignment for users and groups

Configure settings for Microsoft 365 group creation

Configure an expiration policy for Microsoft 365 groups

Configure a naming policy for Microsoft 365 groups, including blocked words

Archive, delete, or unarchive one or more teams

Restore or troubleshoot the deletion of a Microsoft 365 group

Identify when to use Microsoft Entra Access reviews for teams and groups

Perform operations for Teams by using PowerShell and Microsoft Graph

Identify licensing requirements for external collaboration

Configure SharePoint Online and OneDrive external sharing settings

Configure External access in the Teams admin center

Control External Access by Domain for Specific Users and Groups

Configure External collaboration settings in Microsoft Entra ID for guest access

Configure guest access and sharing in the Teams admin center, Microsoft 365 admin center, Microsoft Entra admin center, or the SharePoint admin center

Control guest access to a specific team by using Microsoft Purview and Microsoft Entra ID

Remove guests from Teams, including from a team or a tenant

Configure shared channels for external access

Configure and manage B2B direct connect cross-tenant access settings in Microsoft Entra ID for shared channels

Configure a multitenant organization (MTO)

Identify licensing requirements for Teams Phone accounts and resource accounts

Identify licensing requirements for Teams devices

Manage configuration profiles for Teams devices

Configure accounts and systems for Microsoft Teams Rooms

Manage device settings and firmware

Manage Teams device tags

Provision and configure remote sign-in for new devices

Plan and configure Teams for VDI

Plan for a Teams rollout by using Teams Advisor

Create a team by using the Teams admin center, Teams client, the Teams PowerShell module, or Microsoft Graph

Create a team from an existing Microsoft 365 group, SharePoint site, or team

Create a team from a template

Create and manage templates and template policies for teams

Manage the membership and roles for a team

Manage a team in the Teams admin center

Manage Teams environment settings

Configure privacy and sensitivity settings for a team

Create and manage frontline teams and experiences

Recommend channel types, including standard, private, and shared

Add, edit, and remove channels

Manage channel settings

Create and manage Teams policies for channel creation and sharing

Manage private and shared channel membership

Create and manage messaging policies

Manage Org-wide app settings in the Teams admin center

Create and manage app assignments and app setup policies

Manage permissions and consent for apps, including blocking apps

Recommend appropriate extensibility options, including apps, tabs, meetings, messaging extensions, and workflows

Manage purchasing of apps in the Teams app store

Customize the appearance of the Teams app store

Upload an app to Teams

Recommend meeting types based on business requirements, including Appointments with Microsoft Teams, webinars, Teams town halls, and meetings

Configure meeting settings, including for Microsoft 365 Copilot

Create and manage meeting templates and template policies

Create and manage meeting policies

Create and manage meeting customization policies

Create and manage event settings and policies

Configure and manage Teams webinars

Configure and manage Teams town halls

Provision and manage phone numbers for users, services, and conferencing bridges

Assign, change, or remove a phone number for a user or a resource account

Manage voice settings and policies for users

Create and manage voicemail policies

Manage auto-attendants and call queues

Create and manage calling policies

Monitor and report on voice and meeting quality

Configure alert rules

Report on Teams usage, including team activity, app usage, active users, per-meeting metrics, and storage usage

Monitor and report on the creation and deletion of teams

Monitor and report on guest access

Monitor the Microsoft 365 network connectivity test tool

Manage feedback, including policies

Collect client-side logs

Clear the Teams client cache

Troubleshoot issues by using self-help diagnostics for Teams

Troubleshoot Teams client installation and update issues

Troubleshoot Teams client health and issues in the Teams admin center

Troubleshoot sign-in issues to Teams

Troubleshoot Microsoft 365 Copilot and AI experiences in Teams

Troubleshoot issues with joining meetings and accessing features in meetings