Dynamics 365 Customer Insights – Data

Consultant-focused KB for Microsoft Dynamics 365 Customer Insights – Data: implementation notes, gotchas, and configuration decisions beyond the official docs — across data unification, customer profiles, segments, measures and insights, predictions and AI, Dataverse integration, Copilot, and administration.

Certification tracks that cover Dynamics 365 Customer Insights – Data, ordered by the exam objectives Microsoft publishes. Most tracks span more than one product — the full set lives in Training.

No certification currently covers Dynamics 365 Customer Insights – Data. Tracks appear here as Microsoft publishes them.