Almanac
learn.microsoft.com2 weeks agod365ci-journeysemail-and-sms-marketing

September 2026 update

Two things reach general availability in release 1.3.1162.68: dynamic content blocks, so updating a block refreshes every email that uses it rather than each one being edited by hand; and Copilot-powered conversational text messages, which pair Contact Center with a Copilot Studio agent so an SMS becomes a two-way conversation the journey can branch on.

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